FAQs

Can I purchase the Equipment?
No, we do not currently sell the equipment. The Month-To-Month or Annual Subscription that we offer includes the camera system and wireless Internet connection with either 5GB or 10GB of data for 24/7 live streaming. It also includes a 15-day stored loop of video on our cloud-based servers, free viewing software and free apps for viewing on iPhone, iPad, and Android smart phones. If your equipment malfunctions, or needs to be upgraded, we replace it at no cost to you. The ongoing service and Tech Support is included in your monthly fee.
I don’t have Internet in my barn, will this still work?
Our cellular connection can be configured to work with Verizon, AT&T or a WiFi signal, insuring that wherever you are located, we’ve got you covered.
My house is more than 100 feet from my barn, will this still work?
Yes, because we stream the video directly to our cloud based servers, you can view the video from anywhere and you are not restricted to a certain distance from the kit.
My phone is AT&T or Sprint; can I still view the cameras?
Yes, it does not matter how you connect your smartphone or tablet to the Internet on your devices. We use Verizon, AT&T or your home WiFi for the camera’s connection to the Internet, but your connection may be with any provider.
Can the cameras be placed outside?
The cameras cannot be in direct rain or snow.  They are indoor cameras, but are fine in open barns with humidity and summer/winter temperatures.
Do the cameras have night vision?
Yes! Our new cameras are equipped with IR Night Illumination and they automatically adjust from daylight to dark. So even in a pitch black stall, you will be able to view your horse.
Do the cameras have sound?
No, the sound has been disabled on our cameras because they are portable.  It is illegal to record a private conversation in a public place (horse show environment).
If I have a 4 camera kit, can I leave 2 cameras at home and take 2 to the horse show?
No, the cameras must stay within 75 feet of their main box.  The cameras wirelessly connect to the box, and the router inside the box wirelessly connects to the Internet. Without the box, the video from the camera cannot stream to the Internet.
Can I take the cameras out of the United States?
Not currently, but we are working with our Cellular Provider and hope to be able to offer International Data Plans in the near future. We can, however, configure your system to work with any WiFi network anywhere in the world.
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